Personal Data and Privacy Statement

BETWEEN the Licensor and Licensee whose names and address and descriptions are set forth in Part 1 of this License Agreement annexed hereto.

WHEREBY the parties here to agree as follows:

1.1 “Access Hours”
The hours that the licensor permits the licensee to access the premise/unit of this License Agreement annexed hereto.

1.2 “Commencement Date”
The date of this License Agreement annexed hereto.

1.3 “Deposit”
The amount specified in License Agreement annexed hereto.

1.4 “Due Date”
The first day of every calendar month, or the previous business Day, if the Due Day falls on Saturday, Sunday or public holiday, during the currency of the Agreement.

1.5 “Goods”
Anything brought onto the Premises and stored in the Unit by the Licensee.

1.6 “Hong Kong”
Hong Kong Special Administrative Regional of the People’s Republic of China.

1.7 “License Fee”
A total sum specified in this License Agreement annexed hereto.

1.8 “Premises”
The Licensor’s premises located at the address of this License Agreement annexed hereto where the Unit is situate at.

1.9 “Prohibited Items”
Those Items specified in Clause 5.8 hereof.

1.10 “Unit”
The storage unit specified in this License Agreement annexed hereto or any alterative storage unit the Licensor may specify under Clause 6 hereof.

2.1 Subject to the terms herein, in consideration of the Licensee paying the Licensee Fee and observing the terms and conditions hereof, the Licensor hereby grants the Licensee but no other person a license to occupy the Unit for the sole purpose of storing Goods from the Commencement Date until terminated in accordance with the Provisions of this Agreement (which includes any variation or modification thereof.)

2.2 By entering into this Agreement, the Licensee warrants and declares that it has Sole legal and beneficial title to Goods and shall indemnify the Licensor against any claim or cost or any action or proceeding arising from any dispute as to ownership or rights to possession if this declaration is untrue.

2.3 For the avoidance of doubt, the Licensee hereby acknowledges and expressly agrees that nothing in this Agreement shall be construed so as to create any legal or equitable proprietary interest in the Premises or the Unit whatsoever.

2.4 The Licensee shall not occupy any common area of the building that is not within the Unit, the Premises and/or any location specified in this Agreement at any time. Otherwise, any items placed in the aforementioned areas will be deemed abandoned, and the Licensor has the right to remove, destroy or dispose of any items placed at the aforementioned areas at any time without giving any prior notice to the Licensee, and the Licensee shall reimburse the Licensor for all costs incurred in cleaning and removing any items placed at the aforementioned areas.

2.5 For the sake of clarity, the Licensee hereby confirms that this Agreement only relates to the storage services provided by the Licensor in relation to the particular Unit, and the Licensor will not provide any transportation logistics services to the Licensee.

2.6 If the Licensee has not served a written notice to the Licensor to confirm its intention not to renew this Agreement at least 14 days before the expiration date of this Agreement, this Agreement will be automatically renewed, and the new license fee after renewal shall be based on the regular price displayed on the official website of the Licensor and the contract term after renewal will be the same as that in this Agreement.

The Licensee confirms that it has viewed and inspected the Unit and has satisfied Itself in all respects as to its area, size, suitability and condition, safety in particular and waives all claims (if any) based on the misstatement, warranty or representation (oral or written) in relation to the aforementioned or any other matter pertaining to this Agreement.

4.1 Subject to the terms herein, the Licensor reserves the right from time to time make and vary regulations (“the Regulations”) concerning Access Hours, general management and security to the Unit and/or Premises, and the Licensee agrees to observe and abide by such Regulations.

4.2 The Licensee shall have access to the Unit at any time during the Access Hours. The Licensor reserves the right to change the Access Hours at any time without giving any prior notice.

4.3 No other person shall be permitted to have access to the Unit during Access Hours other than the Licensee and persons authorized in writing or accompanied by the Licensee. There is only one Licensee for each Unit. The Licensee may withdraw its authorization at any time provided that such withdrawal shall only take effect upon receipt of the withdraw notice in writing by the Licensor. The Licensor may ask for proof of identity from the Licensee or any other person at any time (although the Licensor is not obliged to do so) and the Licensor may refuse access to any person who is unable to provide satisfactory proof of identity.

4.4 The Licensee shall be responsible for ensuring that the Unit is locked at all times when the Licensee is not in attendance. The Licensor shall not be responsible for locking any unlocked Unit or for checking whether the Unit is locked or not.

4.5 The Licensee shall permit the Licensor (and its agents employees contractors or authorized persons) to enter upon the Unit at all times and for all purpose including without prejudice to the generality thereof, the right to inspect the Unit or carry out repairs maintenance and alterations to the Unit or ensure compliance and observance by the Licensee with the provisions of this Agreement.

4.6 The Licensor reserves the right to enter the Unit at any time without notifying the Licensee of same (and if necessary breaking the lock to gain entry): a. If the Licensor believes that the Unit contains Prohibited Items or is being used in breach of the provisions of this Agreement; b. If the Licensor is required to do so by the Police, Fire Services, the Government of Hong Kong or by a Court Order; c. If the Licensor believes it is necessary and in an emergency; d. To obtain access in accordance with Clauses 4.5, 6.2 and 9 hereof; e. To prevent injury or damage to persons or property; or f. If the Licensor is of opinion that any of the above apply and for the purpose of ascertaining the same. Provided that the Licensor shall not in any way be liable or responsible to the Licensee for any loss or damage of whatever nature which may be suffered or sustained by the Licensee arising there from.

The Licensee shall comply with the following terms and conditions;
5.1 To maintain the Unit and every part thereof in proper and tenantable repair and condition and clear of the Licensee’s rubbish.

5.2 To warrant to the Licensor that the Goods stored in the Unit are the Licensee’s own property and not to store any Goods in the Unit which are not the property of Licensee.

5.3 To inform the Licensor Immediately of any damage to the Unit.

5.4 To comply with the directions of any of the Licensor’s employees or agents at the Premises and the Regulations for use of the Unit which the Licensor may issue or revise from time to time.

5.5 To Indemnify the Licensor and keep the Licensor indemnified against at losses claims demands actions proceedings damages costs or expenses or other liability arising in any way from this Agreement.

5.6 Not to make or permit to be made any alterations in or additions to the Unit or attach any fixtures or signs in or about the Unit without the written consent of the Licensor.

5.7 Not to use the Unit for any purposes other than as a self storage purpose.

Not to keep or store or cause or permit or suffer to be kept or stored any of the following in the Unit; a. Goods with a total value exceeding Hong Kong dollars fifty thousand (HK$50,000); b. Food or perishable goods; c. Birds, fish, animals or any other living creatures; d. Explosive, combustible or flammable materials or liquids such as paint, petrol, oil, gun powder, saltpeter, kerosene or cleaning solvents (excluding wine and liquor); e. Arms, weapons or ammunition; f. Chemicals, radioactive materials or biological agents; g. Toxic waste, asbestos or other materials of a dangerous nature; h. Items which emit any fumes, smells or odors from the Unit or any noise to be audible or vibration to be felt outside the Unit; i. Illegal substances, drugs, items or goods; j. Substances, items or goods illegally obtained; k. Compressed gases; or l. Any other hazardous or dangerous materials the storage of which is subject to control by law; or m. Prohibited Items that violate any applicable laws and/or regulations in Hong Kong.

5.9 Not to do cause or permit or suffer to be done anything in or upon the Unit and/ or Premises or any part there of which may at any time be or become a nuisance annoyance damage or disturbance to the Licensor the tenants or occupiers or users of the neighboring unit or in any way against the laws or regulations of Hong Kong.

5.10 Not to do use the Unit or any part thereof for any illegal or immoral purposes.

5.11 Not to do anything on the Premises or in the Unit which may invalidate any of the Licensor’s insurance policies (if any) (or those of other unit users) or increase its premium.

5.12 Not to attach anything to the walls, ceilings, floors or doors of the Unit or make any alteration to the Unit.

5.13 Not to cause any obstructive or undue hindrance in any passageway, stairway, service area or any other part of the Premises and the Licensee may at all times exercise courtesy to others in using these areas.

5.14 Not to do or permit or suffer any person exercising or purporting to exercise the rights given in this Agreement to do anything in relation to the Premises or Unit which would or might cause the Licensor to be in breach of any covenants or other obligations owed by the Licensor under any lease or license.

5.15 The Licensee shall purchase a smart card from the Licensor for access to the Unit. If the Licensee requires more than one smart card, it must be purchased separately from the Licensor. On the day this Agreement is terminated, the Licensor will immediately remove all smart card access rights from the computer system. All smart cards are the properties of the Licensor, and the Licensee promises to return all smart card(s) to the Licensor in good condition upon termination of this Agreement. If any smart card is lost, the Licensee undertakes to notify the Licensor immediately and must purchase a new smart card and such fee will not be refunded.

5.16 If the Licensee loses the key to the Unit, the Licensee must engage professional locksmith on his/her own. The charges for unlocking services shall be solely borne by the Licensee. The Licensee shall bear all risks of loss or damage to the Goods in the Unit caused by such unlocking.

6.1 The Licensor may at any time by giving the Licensee seven days’ notice in writing require the Licensee to remove its Goods from one Unit to another Unit specified by the Licensor. The alternative Unit shall be of a similar size to the current Unit.

6.2 Removal of the Licensee’s Goods from the current Unit to the alternative Unit will be at the Licensee’s risk. If the Licensee does not arrange the removal of its Goods to alternative Unit by the time specified in the removal notice, the Licensor may enter the current Unit and arrange for the Goods to be removed. Any removal arranged by the Licensor will be at the risk of the Licensee and the removal expenses will be payable by the Licensee and the Licensor will add such expenses to the License Fee.

6.3 If the Licensee’s Goods are removed to an alternative Unit, this Agreement will be varied by the substitution of the alternative Unit number but all remaining terms of this Agreement will otherwise continue in full force and the License Fee will continue to apply to the alternative Unit.

7.1 The Licensee shall pay the License Fee for the minimum period of storage and/or services rendered by the Licensor on signing of this Agreement and thereafter shall pay the License Fee in advance on the Due Date without any deduction or set off.

7.2 The first and last payments of the License Fee shall be apportioned (if necessary) according to the number of days remaining in the month in respect of which such payment due.

7.3 The Licensor may increase the License Fee at any time upon giving the Licensee written notice thereof such increase to take effect on the first Due Date occurring not less than two weeks after the date of such notice.

7.4 If the Licensee terminates this Agreement before the expiration date of this Agreement, the Licensee is still required to pay the entirely of the agreed contractual sum for the agreed term of this Agreement, and any prepaid fees will not be refunded.

8.1 The Licensee shall upon the signing of this Agreement pay to the Licensor the Deposit, which shall be returned by the Licensor to the Licensee (without interest) within 60 working days of the termination of this Agreement and upon due execution of the “Termination/Cancellation - Unit Storage Agreement Confirmation” by the Licensee PROVIDED that the Licensor shall be entitled to deduct from the Deposit any sums in respect of;
a. repairing any damage to the Unit, Premises or any other unit caused by the Licensee, its agents or invitees or by Goods stored therein;
b. any unpaid License Fee or removal fees or other charges; or
c. any other obligation of the Licensee to the Licensor that the Licensee has not discharged in full.

8.2 If the License Fee is increased pursuant to clause 7.3, the Licensee shall pay a lump sum fee in the form of deposit in each situation as set out in the above. The payment sum amounts to the shortfall between the original deposit and the new deposit which shall be payable by the Licensee after the License Fee is increased. The sum shall be paid at the same time of paying the increased License Fee after the License Fee is increased.

9.1 All fees should be paid on a prepayment basis. If the Licensee fails to pay the License Fee on the Due Date or any other payments payable by the Licensee under this Agreement, the Licensor shall forthwith be entitled to charge interest at the rate of 5% per month for any overdue License Fee and/or other payments from the Due Date of the date upon which such payment fell due to the date of actual payment. The Licensor shall have a first lien on the Goods, if Licensee shall fail to pay, the Licensor shall have a right to sell the goods and Administration fee for each collection of overdue amount is $500.00 or any such fee as amended by the Licensor from time to time.

9.2 If any part of the License Fee or interest in accordance with clause 7 and 9.1 hereof is outstanding for more than 15 days after the Due Date (whether formally demanded or not) or the Licensee shall fail or neglect to observe or perform any of the provisions of this Agreement or the Licensee (being an individual) shall become bankrupt or (being a corporation) shall go into liquidation or otherwise become insolvent or make any composition or arrangement with creditors, then and in any such case the Licensor may also;
a. deny the Licensee access to the Unit and over lock the Unit; and
b. Impose upon the License an administration charge as specified in Clause 9.1 hereof or such higher reasonable and proper sum for the work incurred by the Licensor’s staff in enforcing the rights and/or remedies of the Licensor hereunder or in attempting to do so; But without prejudice to any right of action by the Licensor in respect of any outstanding breach or non-observance of any of the provisions of this Agreement by the Licensee and to the Licensor’s right to apply the Deposit paid by the Licensee in accordance with Clause 8 & hereof.

9.3 If any part if the License Fee, administration charge or interest in accordance with Clauses 7, 9.1 and 9.2 hereof is outstanding for more than 30 days after the Due Date (whether formally demanded or not) or the Licensee shall fail or neglect to observe or perform any of the provisions of this Agreement or the Licensee (being an individual) shall become bankrupt or (being a corporation) shall go into liquidation or otherwise become insolvent or make any composition or arrangement with creditors, then and in any such case the Licensor may also (in addition to its rights reserved under Clauses 9.1 and 9.2 hereunder);
a. break the existing lock(s) on the Unit;
b. remove the Goods from the Unit to such alternative storage facilities as the Licensor may decide without incurring liability for loss or damage arising by virtue of such removal;
c. Demand reimbursement from the Licensee in respect of the full costs of removing the Goods from the Unit and storage costs elsewhere together with any further costs if the Licensor is required to move the Goods at any time thereafter;
d. Terminate this Agreement and treat the Goods as abandoned and thereafter to sell (by way of auction or private treaty) and pass good title of the Goods on behalf of the Licensee to purchaser(s), destroy or otherwise dispose of such Goods on behalf of the Licensee. The proceed of any sale may be retained by the Licensor and applied to discharge any outstanding License Fee and/ or other expense Incurred by the Licensor under this Agreement. If the proceeds of sale are insufficient to discharge the outstanding liability or the balance of the outstanding amounts, the Licensor shall have the right to take any action it considers necessary to recover the outstanding amounts:
e. Treat any Goods and as abandoned and destroy or otherwise dispose of them: and
f. In addition the Licensee’s obligation Clause 9.2 to pay an initial administrator charge or such higher reasonable and proper sum for the work incurred by the Licensor’s staff in enforcing the rights and/or remedies of the Licensor or in attempting to do so: But without prejudice to any right of action by the Licensor in respect of any outstanding breach or non-observance of any of the Agreement by the Licensee to apply the Deposit paid by the Licensee in accordance with Clause 8 hereof.

The benefit of the Agreement is personal to the Licensee only and not assignable and the right given in Clause 2 hereof may only be exercised by the Licensee and shall not be being assigned or otherwise disposed of.

11.1 The Licensor and its directors, servants, agents, contractors and sub-contractors shall not be liable for any loss, damage, deterioration, misplacement or destruction of or to the Goods stored in the Unit, whether the loss or damage is due to any act or omission, negligence or willful default by the Licensor and its directors, servants, agents, contractors or sub-contractors) or other unit user, nor shall the Licensor be liable for any loss incurred by the Licensee as a result or any loss of damage to the Goods.

11.2 The Licensor and its directors, servants, agents, contractors and sub-contractors shall not be liable to the Licensee in all. Circumstances by reason of misrepresentation or any implied warranty or condition or under the express provision of this Agreement for any loss or damages cost, expenses or other claims(whether caused by the negligence of the Licensor and its directors, servants, agents, contractors, sub-contractors or otherwise) which arise under or in connection with this Agreement.

11.3 For the avoidance of doubt, the Licensor and its directors, servants, agents, contractors and sub-contractors make no representations or guarantees whatsoever regarding the temperature, humidity, pest, rodent infestation and dampness of the Unit and/or the Premises. The Licensee shall bear all risks of loss or damage to the Goods in the Unit due to natural deterioration, humidity, insect infestation, rodent infestation and dampness.

11.4 For the avoidance of doubt, if the Licensee entrusts the Licensor or its directors, employees, agents, contractors or subcontractors to assist the Licensee in collecting any of the Licensee's goods or items, the Licensee shall be solely responsible for the loss of the said goods or items and shall solely bear all risks of damage. The Licensor and its directors, employees, agents, contractors and subcontractors will not inspect or verify the quantity, quality or completeness of such goods or items and will not be liable to the Licensee for any loss or damage to such goods or items.

The Licensee acknowledges and agrees that the Licensor is not required to and will not arrange any insurance against any risk of the Goods within the Unit. The risk of storing the Goods in the Unit is solely borne by the Licensee. The Licensee agrees that it shall be responsible for arranging insurance for the Goods in the Unit in an amount and risk that it deems appropriate based on its own circumstances.

13.1 The Licensee shall indemnify the Licensor and hold the Licensor harmless against all claims, demands, liabilities, damage, costs and expenses incurred by the Licensor or by any its servants, agents or other unit user which arises from the use of the Unit or the Premises by the Licensee or any of the Licensee’s servants, agents or invitees or arises out of the breach of this Agreement or any applicable laws and/or regulations of Hong Kong by the Licensee.

13.2 If upon termination of this Agreement the Licensee shall fail to remove all the Goods from the Unit and to surrender the Unit clean and tidy and in the same condition as the Commencement Date in accordance with Clause 14.4 hereof, the Licensee shall indemnify and keep the Licensor indemnified against any loss or damage suffered and all costs and expenses incurred by the Licensor as a result thereof.

14.1 This Agreement is on month-to-month basis. Either party may at any time terminate this Agreement by giving not less than 14 days’ written notice to the other ending on the Due Date and any such termination to take effect on the date specified in such notice without prejudice to any right which either party may have by reason of any antecedent breach by the other party of any provisions of this Agreement. Deposit shall be returned by the Licensor to the Licensee in accordance with Clause 8.1 hereof upon due execution of the “Termination/Cancellation - Unit Storage Agreement Confirmation” by the Licensee.

14.2 The Licensee may not terminate this Agreement if any License Fee or other charges payable by the Licensee under this Agreement are outstanding or if the Licensee is otherwise in breach of this Agreement.

14.3 The Licensor may terminate this Agreement by giving the Licensee notice in writing if the Licensee is in breach if this Agreement, not with standing any notice period, such termination to take effect forthwith.

14.4 Upon termination of this Agreement, the Licensee shall remove the Goods from the Unit and shall leave the Unit clean and in the same condition as at the Commencement Date. The Licensee shall not dispose of any Goods or waste in the Unit, the Premises or any common area of the building in which the Premises is located, otherwise the Licensee shall indemnify the Licensor for all costs incurred in cleaning and removing such Goods and waste left therein.

14.5 Upon termination of this Agreement, the Licensee shall remain liable to the Licensor in respect of any costs incurred by the Licensor in cleaning and reinstating the Unit or disposing of any Goods or waste left therein.

14.6 If the Licensee does not remove all the Goods from the Unit and Premises within seven days of the date specified in the notice given under this Clause hereof or within seven days of termination of this Agreement, the Licensor reserves its right to treat the goods as abandoned and thereafter to sell, destroy or dispose of such goods and apply any proceeds of sale in the manner specified in Clause 9 above. The Licensor reserves its right to make further charges to the Licensee thereafter in the event that the disposed proceeds of the Goods do not cover the amount due hereunder.

This Agreement shall not create a tenancy nor confer upon the Licensee any tenancy rights and shall not constitute between the Licensor and the relationship of landlord and tenant.

The Licensor shall be at liberty to make rules and regulations for the use of the Unit from time Licensee shall observe and perform such rules and regulation as if they were made the provisions of this Agreement.

The Licensor shall not be liable for any loss or damage suffered by the Licensee and shall not be liable for any loss, damage, deterioration, misplacement or destruction of or to the Goods stored in the Unit as a direct or indirect result of the Licensor’s performance of this Agreement being prevented, hindered or delayed by reason of any act of God, riot, strike or lock-out, trade dispute or labour disturbance, accident, breakdown, of plant or machinery, fire, flood, difficulty in obtaining workmen, materials or transport, electrical power failures or other circumstances whatsoever outside the Licensor’s control and which affect the provision by the Licensor of access to or use of the Premises and/or Unit.

All notices given by either party pursuant to the provision of this Agreement shall be in writing. Notices given by the Licensee to the Licensor shall be sufficiently served if delivered by hand or sent by registered delivery or by prepaid post to the Licensor at its last known address or the address given in this Agreement or at its registered office in Hong Kong. Notices given by the Licensor to the Licensee shall be sufficiently served if delivered by way of any of the electronic contact methods set out by the Licensee upon signing of this Agreement, or by sending it by registered delivery or prepaid post to the Licensee's last known address or the address given in this Agreement. Any notice, request or other communication to the other party is deemed to have been delivered:
(a) if delivered by hand, on the date of delivery; or
(b) if sent by registered postage prepaid, two (2) business days after the date of mailing; or
(c) If delivered by electronic contact, at the time of dispatch.

19.1 Any delay by Licensor in exercising any of its rights under this agreement will not impair its rights or be a waiver of those rights, nor will any partial exercise of any right preclude a further exercise of that right.

19.2 The Licensee shall not assign any of its rights under this Agreement or sublet or share of part with possession of Unit or any part thereof to any other person, firm or company.

19.3 Every provision in these terms and conditions is severing able and distinct from every other provision and if any time one or more such provisions is or becomes invalid. Legal or unenforceable, the validity, legality and enforceability of the remaining will not affected in anyway.

19.4 This Agreement shall be governed by Hong Kong Law and both parties hereto submit to the exclusive jurisdiction of Hong Kong Special Administrative Region.

19.5 Where the licensee is two or more person, its obligation under this Agreement shall be joint and several.

19.6 The Licensor reserves the right to refuse any goods without giving any reason.

19.7 All Goods will become subject to lien in respect of continued non-payment of the License Fee and/or charges.

19.8 This Agreement sets out the all full agreement reached between the parties hereto and to other representation have been made or warranties given relating to the Licensee or the Unit or this Agreement and if such representation or warranty has been made given of implied the same is hereby waived.

19.9 The Licensee authorized the personal data of Licensee and related information of himself, herself, any related directors, employees, agents and officers to be transferred to the Licensor and the Licensor’s employees, directors, consultants, agents and any other third party(ies) appointed by the Licensor for providing and maintaining the storage services, communication, processing of documentation, debt collection and all related purposes.

The Licensee commits to comply with the Licensor's sustainability goals when storing Goods in the Unit. The Licensee shall use all reasonable endeavours to ensure to:
(a) Actively reduce waste and use single-use items;
(b) Where possible, use bins provided by the Licensee for recycling;
(c) Reduce energy use by turning off lights or power sockets (if applicable) in the Unit.

The Licensee acknowledges and agrees that the Licensor shall adopt biometric authentication by: (1) obtaining a face image of the Liecnsee (including his/her attorney) and (2) using a scanner to scan the finger of the Licensee (including his/her attorney) to obtain a pattern image of the finger vein and fingerprint for verification of the identity of the Licensee (including his/her attorney). The Licensee acknowledges and agrees to the above-mentioned verification method and agrees the Licensor to acquire and use the face recognition, finger vein pattern and fingerprint obtained through biometric authentication. All personal data relating to the Licensee (including his/her attorney) may be used and disclosed by the Licensor for such purposes and to such persons in accordance with the Licensor’s Personal Data and Privacy Statement (see Appendix) or other statements, circulars, notices or terms and conditions as amended and made available by the Licensor to the Licensee from time to time.

If there is any inconsistency between the English and Chinese versions of this Agreement, the English version on the Licensor's web site http://www.store-friendly.com/terms shall prevail. The Licensor shall have the right to amend any terms and conditions of this Agreement from time to time upon giving reasonable notice. Such notices may be uploaded on the Licensor's website or posted in a prominent location on the Premises or given in any other manner that the Licensor deems appropriate. If the Licensee continues to occupy the Unit on or after the date an amendment to this Agreement becomes effective, the Licensee shall be bound by this Agreement as amended.

Store Friendly Self Storage Group Ltd. (“STOREFRIENDLY” or “we” or “our” or “ours”) is strongly committed to protecting your privacy. Please read the following to learn more about our privacy policy contained here (this “policy”). This policy covers how STOREFRIENDLY treats personal information that STOREFRIENDLY collects and receives.

The type of personal information that may be collected and/or stored includes without limitation to the following kind of information:
1. Name

2. Address

3. Date of Birth

4. Identity Card Number (e.g.: HKID No. or Passport No.)

5. Email Address

6. Phone Numbers

7. Gender

8. Biometric data i.e. finger vein pattern, fingerprint and facial recognition data

9. Occupation

10. Industry

11. Personal Interests.
The term “personal information”, wherever mentioned in this policy, is to be interpreted accordingly.

From time to time, it is necessary for you to provide STOREFRIENDLY with personal information when you register with STORE FRIENDLY, when you use STOREFRIENDLY products or services, when you visit STOREFRIENDLY website (“this website”) or the pages of business partner/s that STOREFRIENDLY designates, and/or when you enter into promotions or sweepstakes held by STOREFRIENDLY.
Failure to supply such personal information may result in STOREFRIENDLY being unable to register you as member or provide you of STOREFRIENDLY's services and products.

1. The purposes for which your personal information may be used will vary depending on the nature of your relationship with STOREFRIENDLY. The main purposes STOREFRIENDLY use personal information collected include:
1. Accessing, verifying and administrating your data；

2. Providing you with services and responding to your queries, feedback or claims；

3. Performing research or statistical analysis in order to improve our products and services and for marketing and promotional purposes；

4. Providing you with a log-in ID for our website；

5. Handling payments for any such information, products and services；

6. Managing any referrals that you have made to someone or that someone has made to you with respect to our company and services；

7. Direct marketing; and

8. Making such disclosures as may be required for any of the above purposes or as required by law or in respect of any feedback or claims made by you.

9. Purposes Incidental to associated with or relating to any of the above purposes Items (1) To (8).

Personal information held by STOREFRIENDLY will be kept confidential and we will not lend out, sell or disclose your personal information to any other parties except in the following circumstances:
(1) If we are required to make disclosure under requirements by Law, or Guidelines or Guidance given or issued by any Legal, Regulatory, Governmental, Tax, Law Enforcement or Other Authorities, or Self-Regulatory or Industry Bodies with which we are expected to comply, within or outside Hong Kong, we will make disclosure and share your personal information with the Court, such Legal, Regulatory, Governmental, Tax, Law Enforcement or Other Authorities and/or Self-Regulatory or Industry Bodies;

(2) You further agree that we may disclose and transfer (whether in Hong Kong, Mainland China or abroad) your personal information to third party service providers engaged by us to provide (a) data entry services, (b) customer database management services, (c) customer contact services, (d) system enhancement services and (e) secure data disposal services (“Third Party Service Providers”). These Third Party Service Providers are under a duty of confidentiality to us and are only permitted to use your personal information in connection with the purposes specified in the section under ‘Purposes of Use of Personal Information Collected’ above, and not for their own purposes (including direct marketing).

(3) Under the circumstances set out in Section 58 of the Personal Data (Privacy) Ordinance (Cap.486, Laws Of Hong Kong) (“Ordinance”), we will make disclosure of your personal information to such Person, Company Or Authority as required;

(4) In the case of a Merge or Acquisition Transaction in which STOREFRIENDLY is a party, we will disclose and transfer your personal information to such person or companies involved in the transaction after we have obtained your prior consent.

We have physical, electronic, and procedural safeguards that comply with the relevant laws and regulations to protect your personal information.

STOREFRIENDLY intends to use personal information in direct marketing and STOREFRIENDLY requires the data subject's consent (which includes an indication of no objection) for that purpose.
Please note, Your Name, HKID No., Residential / Business Phone Number, Mobile Phone Number, Email Address, Date of Birth, Gender, Occupation, Industry, and Personal Interest held by STOREFRIENDLY from time to time may be used by STOREFRIENDLY in Direct Marketing and the following Classes of Services and Products may be marketed:
Self-Storage, Wine Cellar, StoreFriendlyGO Robotic Self Storage, Products and Facilities; and Logistics & Transportation Services, Products and Facilities.

Other than Marketing the above services and products by STOREFRIENDLY itself, STOREFRIENDLY does not intend to provide any personal information to any Third Party for Use in Direct Marketing, and STOREFRIENDLY requires the Data Subject's Consent (Which Includes an Indication of No Objection)
For That Purpose. After you have consented to direct marketing, if you do not wish to receive any marketing and other promotional materials from STORE FRIENDLY, you can always have an opportunity to opt-out by sending your request in writing in accordance with the email address or fax number as shown below. STOREFRIENDLY will then act on the request to opt-out within 30 days and ensure that you will not include in future direct marketing promotions.

In accordance with the terms of the Ordinance, you have a right to request access or correction of personal data provided.

Any data access request must be made in writing and with completed form as prescribed under the Ordinance. Any request of correction or deletion must also be made in writing.

STOREFRIENDLY has the right to charge a reasonable fee for the processing of any data access request.

Security Team

By email：info@store-friendly.com

By fax：30078226

STOREFRIENDLY may amend, update or add to this policy from time to time without any prior notice. Any revised policy will be published on the website and posted at conspicuous places in the Premises. If there is any difference between the English version and the Chinese version of this policy, the English version shall prevail.