Frequently Asked Questions

Storefriendly a self storage company that promises you a safe and reliable solution to solve the day-to-day storage challenge. We provide quality, trusted and secure spaces no matter you’re clearing old stock or just retiring a few work items. You’ll only need to keep the smart access card and the storage unit key to freely access to the self storage unit during open hours without prior reservation or extra charge.

Renting a self-storage does not need long-term commitment, you can move in immediately upon the date signing the contract. The rental period could be short as one month and the termination of lease is notified 14 days in advance.

The branches of Store Friendly Self Storage Group are opened 24/7. You’ll only need to keep the smart card and the storage unit key to freely access to the storage unit.

Whether you need to store household items or business documents, we can always meet your storage needs. Besides, items that are forbid to store in the mini-warehouse include dangerous articles such as toxic/corrosive/oxidizing materials, flammable gases/liquids, explosives/guns and batteries that all kinds of prohibited items.

Items that are forbid to store in the self storage include dangerous articles such as toxic/corrosive/oxidizing materials, flammable gases/liquids, explosives/guns and batteries that all kinds of prohibited items.

Store Friendly gives customers a clean and secure environment for all kinds of items stored. The personal safety of customers and the security of the stored items are utmost important to us, so the warehouse is access controlled, well-lit, and monitored with surveillance system. All warehouses are covered by third party fire and marine insurance, providing customers a complete peace of mind to store with Store Friendly.

Different available sizes of the mini-warehouse (*for details, please check with our space consultants)

Area	Area of Sq. Ft.
4' x 2'	8
4' x 3'	12
4' x 4'	16
4' x 5'	20
4' x 6'	24
4' x 7'	28
4' x 8'	32
4' x 10'	40
5' x 10'	50
10' x 10'	100

You’ll only need to continue to pay the monthly fee if you want to continue to use our service.

Customers can get to our facilities by driving, taking public transportation or through external moving company. Also, you can have our help to pick up and store your things as requested. Our branches are located in convenient spots close to MTR stations across Hong Kong Island, Kowloon and the New Territories.

Mon-Fri: 10am-7pm & Sat: 10am-5pm (The working hours in some branches may be different, please visit branch info for details)

Please call our 24/7 Customer Service Hotline: 8202 0811
or email us: info@store-friendly.com